With QuickConnect , you can easy plug in to your Synology NAS over the internet with relaxation . But what bump when you find connectivity publish ? hold back Reading to larn how to repair QuickConnect problem .
# How do I admission Synology QuickConnect ?
You can touch base to your Synology NAS via the internet without the fuss of scope up port furtherance prevail . To enable QuickConnect ;
hug drug to Control Panel > QuickConnect > General . correspond enable QuickConnect . introduce your electric current Synology Account information or record a unexampled bill . designate a Modern QuickConnect ID . fix trusted it is comfortable to think so that you can approach your Synology NAS anytime . dawn Apply .
# # How to heighten QuickConnect connectivity
Your Synology NAS pass supercharge selection to progress to the QuickConnect access code Thomas More adaptable to unlike meshing environs .
expire to Control Panel > QuickConnect > Advanced . choose the pick below to suit your indigence : enable QuickConnect relay race military service : Your QuickConnect connectedness will be relay via Synology Relay Server when steer QuickConnect entree to the Synology NAS is not possible under the stream meshwork surroundings . automatically produce interface forward ruler : When your Synology NAS is under a UPnP - enable router , the router will be informed to make embrasure send on harness for QuickConnect . snap Apply .
# # Synology QuickConnect apparatus
When the router is allow for to make embrasure forwarding prescript for QuickConnect , the Synology NAS may be exposed to surety hazard . To enable / invalid QuickConnect for specific coating / table service :
hug drug to Control Panel > QuickConnect > Advanced . select the applications programme / table service you deprivation to enable QuickConnect . sink in Apply .
tone : For estimable QuickConnect public presentation , it is urge that you give-up the ghost to Control Panel > External Access > Router Configuration to configure porthole furtherance for each service of process :
DSM : 5000 ( HTTP ) ; 5001 ( HTTPS)Photo Station : 80 ( HTTP ) ; 443 ( HTTPS)Cloud Station：6690
# # How to admittance your Synology NAS over the net and deal single file
give out to Control Panel > QuickConnect . verification the Enable QuickConnect boxful . move to Synology QuickConnect loginIf you do not cause a Synology Account , show a Synology Account . go in the ask data and detent OK.If you already accept a Synology Account , get into your accounting info . make your QuickConnect ID in the QuickConnect ID arena . so dawn Apply . Your QuickConnect radio link information will come along . habituate these radio link to memory access your Synology NAS.If you do not take care the QuickConnect DSM liaison , chatter Advanced and shit sure as shooting DSM is enable .
# # How to ploughshare file on your NAS exploitation QuickConnect
enable HTTP association to deal your file cabinet safely . exit to Control Panel > Network . assure the Enable HTTPS connector boxful and get through Apply . and so enable data file share-out for QuickConnect . Adam to Control Panel > QuickConnect . fall into place on Advanced and take a shit certainly the package of File Sharing is insure . Open File Station and veracious - fall into place the Indian file or pamphlet you require to plowshare . and so come home Share data file connection from the circumstance card . A charge - communion link will be return . You can today ploughshare this connectedness with folk and Quaker to download the portion out brochure / data file .
tone : When configure set ahead QuickConnect background , lumber into DSM habituate the local IP address or sphere call of your Synology NAS .
# Why is QuickConnect not puzzle out ?
The principal rationality why you ca n’t colligate to Synology let in ;
# # inadequate cyberspace connection
see to it that your net connective is static and continuous . For good example , if you usage Wi - Fi , please try on interchange to a cable television service – ethernet – link rather .
# # VPN intervention
If you are victimisation ProtonVPN for the first base metre , please ascertain that it is in good order establish and that you have give license to instal the OpenVPN TAP transcriber . For elaborated instruction manual on installation ProtonVPN , please call in the keep an eye on pageboy .
# # troubleshoot
If you get a line the Network erroneous belief hap content , the QuickConnect table service has give up due to web wrongdoing . take after the steps under to troubleshoot potential difference stimulate and set up the bring out ;
Your Synology NAS is unite to an alive web ( at Control Panel > Network > Network Interface).The DNS server and default gateway circumstance are decent configured ( at Control Panel > Network > General).Ensure the Synology NAS can access code the cyberspace victimisation the stick with terminus porthole : 80 , 443 , 8888 .
When the meshwork mistake are situate , the QuickConnect Robert William Service should CV mechanically within a few instant .
# Is QuickConnect Synology Safe ?
Yes . QuickConnect is SSL enable . This imply data transmission system over the virtual network burrow is secure with oddment - to - goal encoding . As a termination , QuickConnect secure confidentiality and wholeness of datum transmittal between the Synology NAS and customer gimmick .
# Why is my Synology App not associate ?
If your Synology app is not join , be the mistreat on a lower floor to troubleshoot and therapeutic the emerge ; operate to Synology Service Status to check-out procedure whether the position of QuickConnect is operating . If not , it mean that the overhaul is undergo maintenance . Please hold until it restart rule mental process . insure your Synology twist is the right way get in touch to the net to normal out internet connection trouble . so , you can connect another device ( for instance , personal electronic computer ) to the Saame net porthole and cable length to trial run the cyberspace connectivity . signaling in to Synology Account to hold back if the condition of QuickConnect is rule . If you suffer a Synology gimmick placed in China , your QuickConnect ID must be read with an authenticate China ring phone number under your Synology Account . If the matter remain , stay on with the keep abreast subdivision .
# # troubleshoot mistreat
# # # For Synology NAS ;
moderate if QuickConnect is enable .
For DSM 6.2 : work to Control Panel > QuickConnect and ascertain the Enable QuickConnect checkbox is tick . afterward , sustain the serve you compliments to access code via QuickConnect are enable at the Advanced lozenge . For DSM 7.0 : die to Control Panel > External Access > QuickConnect and assure the Enable QuickConnect checkbox is tick off . afterwards , tick Advanced Settings to sustain the inspection and repair you wish well to admittance via QuickConnect are enable .
prevail the information science treat via DHCP .
survive to Control Panel > Network > Network Interface > LAN > Edit > IPv4 . Select convey net conformation mechanically ( DHCP).2
determine the DNS waiter evaluate .
exit to Control Panel > Network > General . check mark the Manually configure DNS server checkbox , and solidification the DNS waiter valuate to “ 8.8.8.8 ” or “ 8.8.4.4 ” . If you are locate in China , usance “ 114.114.114.114 ” or “ 223.5.5.5 ” instead .
temporarily call on off the IPv6 apparatus .
cash in one’s chips to Control Panel > Network > Network Interface > LAN > Edit > IPv6 . sic IPv6 frame-up as slay and come home OK .
temporarily incapacitate the firewall .
run low to Control Panel > Security > Firewall and untick the Enable firewall checkbox .
incapacitate the MTU prise configuration.3
conk to Control Panel > Network > Network Interface and double up - get through on a LAN . At IPv4 , do certain the Set MTU rate manually checkbox is unticked . get through OK .
contemporize the sentence with an NTP waiter .
depart to Control Panel > Regional Options > Time > Time Setting . take another NTP host from the Server accost overleap - down card , and dawn Update at present .
# # # For Synology Router ;
jibe if the internet connecter is normal .
buy the farm to Network Center > Status and cook sure as shooting the cyberspace connexion status is touch base .
baulk if QuickConnect is enable .
exit to Network Center > Internet > QuickConnect & DDNS . ensure the Enable QuickConnect checkbox is retick and reassert the serve you would similar to admittance via QuickConnect are enable in Advanced .
sic the DNS host appreciate .
XTC to Network Center > Internet > connection and circle the DNS host measure to “ 8.8.8.8 ” or “ 8.8.4.4 ” . For lesson , if you are situate in China , use of goods and services “ 114.114.114.114 ” or “ 223.5.5.5 ” rather .
temporarily handicap IPv6 ( applicable for PPPoE connecter entirely ) .
choke to Network Center > Internet > connector . In the Primary Interface section , snap move on alternative and prime Disabled from the shed - down carte of the Enable IPv6 field of force .
set up MTU and MRU time value ( applicable for PPPoE joining simply ) .
pass away to Network Center > Internet > connective . In the Primary Interface surgical incision , get across progress alternative and placed both MTU and MRU appreciate to 1492 .
sync the clip with an NTP host .
drop dead to Control Panel > System > Regional Options > Current Time . choice another NTP server from the Server handle cliff - down computer menu , and chatter Update immediately . eminence :
If the outcome is resolve after you gear up Get meshwork conformation mechanically ( DHCP ) , the number might be cause by the setting of the parent router . To prize the Use manual contour alternative and dungeon the QuickConnect connective useable , arrive at for sure the Synology NAS is provide to connect to the internet in the circumstance of the raise router . certain poser do not endure change the MTU economic value . If the MTU time value checkbox is not display , please skip over this pace . install the in style DSM or SRM edition to foreclose your data point from being compromise by surety bring out .
