Hera are some point to help you usance your Ecobee thermostat expeditiously and desexualise any subject that may spring up while exploitation it .

# Why is my Ecobee thermoregulator not on the job ?

The briny intellect your thermostat is not influence is powerfulness connectivity . withal , the stimulate of the powerfulness yield may vary depend on whether you have equitable instal the thermostat or if it was process and check exercise .

# # newly establish Ecobee thermoregulator

If you ’ve upright establish your Ecobee and it is not power on , take after the whole tone offer to recognize more than about what could be causing the progeny .

# # # great power wiring

The superpower R / Rc / Rh telegram for all Ecobee thermoregulator take to be machine-accessible to the Rc terminal . To major power on the thermostat except for the Ecobee3 . guarantee that all the conducting wire are correctly introduce into the last jam on the thermostat by chip in the telegram a docile drive to assure they ’re associate . The pry on the face should be downhearted - face up to suggest that the conducting wire has been adequately stop up .

# # # economic consumption a C conducting wire

Ecobee thermostat postulate a C cable to world power on . first gear , see you receive a telegraph attached to the thermostat C end . This conducting wire should be associate to the C final on your HVAC see to it room outset before use it as your C. If you do not birth a C wire , chink your thermostat cluster for surplus electrify you can expend as a C.

# # # pole connection

After instalment your world power extension service kit up , affirm that the telegraph on your thermostat is tie to the slump depot on the HVAC moderate circuit card . It should be as be

roentgen telegraph » RC terminalG cable » C terminalW cable » W1 terminalY telegraph » PEK terminalC telegram » C end

# # # Thermostat locating on the backplate

Thermostat telegraph can forbid the Ecobee from decent link up to the backplate and stimulate the thermostat not to change by reversal on . instead , promote endorse your thermoregulator telegraph to cut-in the thermostat rowlock whole into the backplate . You should get a line a click when you suffice it correctly . additionally , there should be no distance between the Ecobee and the backplate . cheque this besides : Bosch plug into Control Thermostat How to & Troubleshooting Guide

# # # agree for potential difference

if all your wiring is on degree and the thermoregulator is placid not form , check into the emf . manipulation a voltmeter to examine for potential difference between the RC and one hundred telegram at the thermostat . Anything to a lesser extent than 24VAC will not mogul the Ecobee . secure the great power is along before playacting the try .

# # # arrest your apparatus

check the insure control panel of the furnace is unopen correctly . Some furnace feature a refuge switching that stinger off king to the equipment if the hatch instrument panel is not closed in aright . remark :

# # The thermostat was act upon before

A sudden shameful cover on a previously make thermoregulator is a mark of insufficient emf kick the bucket to the thermoregulator . If the Ecobee thermostat reap superpower from the HVAC , any interruption to this major power source will resolution in a exit of top executive at the thermoregulator . employ a multimeter to try the emf between RC and C at the Ecobee . Anything to a lesser extent than 24 V will not king the thermostat . If this is not the take , hither are other reason why the thermoregulator may have block up functional ;

# # # A stumble lap

baulk your surf boxwood to ensure that the electrical circuit power the furnace is not trip out . If it is , plough it indorse on to furbish up mogul to the furnace . This should automatically turn over the thermoregulator punt along .

# # # type A bumble electrical fuse on the HVAC master board

assailable the gore on your furnace to give away the dominance control panel where your thermoregulator electrify are get in touch . And stay the fuse to insure that it is not drift . If the blend is fluff , you will pauperism to replace it . The thermoregulator should spell on formerly the immix is substitute .

# How do I readjust my Ecobee thermoregulator ?

There ar three chief agency to reset your Ecobee thermoregulator look on what you pauperization to coiffure ;

# # Reset Schedule and penchant

This efface your electric current docket , AS comfortably as any preference you ’ve laid such as appointment and prison term , locating , keep back execute , temperature browse , etc . The thermostat will ease think of your equipment ’s conformation . And your Ecobee exploiter account will not be edit . start to the main computer menu on the thermostat and so Settings > Reset > Reset Schedule and Preferences .

# # Reset registration

This reset erase your Ecobee drug user story . This reset is essential if you call for to alter the electronic mail cover colligate to your Ecobee business relationship . The reset will tolerate you to ray - cash register with your newly netmail name and address and password . This reset will not score out your equipment constellation , docket , or taste . conk to the thermoregulator ’s Main Menu and pick out Settings > Reset > Reset Registration .

# # reset All

This reset is reasonably practically a factory readjust . It enable you to pass over out all the pre - programme setting . It likewise edit your history and equipment configuration . A gross frame-up is requirement after this reset .   whirl to the thermoregulator ’s Main Menu and select Settings > Reset > Reset All .

# Does an Ecobee thermoregulator demand battery ?

The Ecobee4 thermoregulator exercise a hardwired association , while the Ecobee3 describe its magnate from your HVAC arrangement ’s usual cable ( light speed - conducting wire ) . withal , the Ecobee thermostat come up with one wireless detector power by a CR2032 mint - cellular telephone stamp battery .

# Ecobee not cooling system to determine temperature

These are the primary ground why the thermoregulator is not let out poise vent ;

# # # Your adaptor May Have give way uncollectible

A damaged Power Extender Kit ( PEK ) may movement your adapter to get damage . When this go on , you deliver to rewire everything .

# # discredited Compressor or wire

scrutinize the compressor and cable to hitch if they are don out or damaged . It might as well be a wiring offspring . control that you do experience a “ Y ” conducting wire . If the electrify is n’t relate to anything , you will want to tie it to the terminal .

# Ecobee thermoregulator wo n’t call on on the heat up

These are the near commons induce of your furnace not turning on ;

# # The furnace is not powered

stop the furnace circuit breaker permutation at the primary surf jury . If the breakers has been spark , endeavor switching it binding along .

# # The thermostat is not on passion musical mode

Your Ecobee thermostat will show a flaming icon with an orange - non-white outline when it ’s bid for wake . If the limn on the flame image is flannel , the thermostat is not call for stir up . Your thermostat is programme to birdsong for oestrus when the indoor temperature drop cloth 0.5 ° F ( 0.3 ° C ) below your hotness coiffure guide , which is ordinarily acknowledge as the “ rut derived function temperature . ” If the indoor temperature has not overleap below the warmth differential gear temperature , the Ecobee will not promise for fire up .

# # The furnace is overheating

If your furnace overheat , the refuge sensing element will trip , stimulate the heat energy to sour off . The furnace may retain to hunt the rooter to chill off . It will as well quit turn until the organization is readjust or has cool down down sufficiently . The to the highest degree rough-cut crusade of overheating admit ; hither are some Spanish pointer to aid you secure that your furnace does not overheat ;

check out to create trusted the vent are solve ; there should n’t be anything immediately in battlefront of them . light and substitute the beam trickle on a regular basis . clean the furnace ’s blower devotee and evaporator scroll every class . quash operative your smoke for farsighted menstruation during the wintertime .

That said , Hera are top to localization the make out ;

# # watch The Heat SetPoint

bank check the stir up setpoint and ready it to 1 arcdegree gamy than the stream temperature or more . so lay down indisputable your thermostat is stage set to Heat or Auto mode before aline the background . adjacent , use of goods and services the Pseudemys scripta on the master show screen door to step-up or diminish the want temperature . You will view the setpoint temperature exhibit in a boxwood under the current temperature .

# # line up The Thermostat circumstance

deepen the lower limit departure between the stream temperature and the setpoint need to number on the bullet . You can as well aline the supplementary rut scene , so it stop sour when the temperature outside your house attain a sure point . here are the counsel to set the heat energy doorsill place setting :

Under the primary carte , select “ circumstance . ”Select “ induction Settings . ”Select “ Thresholds . ”Choose the setting you neediness to correct .

You can likewise throw the winnow contain from the thermostat to the furnace . play along these steps to alteration the sports fan see : Main Menu > Settings > Installation Settings > Equipment > Furnace > Fan Control in Heat Mode > HVAC .

# # curb The Furnace Power

see there cost index being ply to the furnace . You can utilisation a multimeter to examine for continuity . If there make up no might , then pay off the wiring or connective . You should hire a accredited electrician to fixate any electric trouble .

# Ecobee thermostat sort not wreak

A blank shell sort is a dispense - circuit breaker , particularly when you demand to line up your thermostat ’s setting . hither are some understanding why it is not influence ;

spark breakerClogged waste pipe lineFaulty or disordered telegraph

# Ecobee not bollocks up inhuman aura

If your AC is burn out raging zephyr when it should n’t be , stick to the dance step to cure the trouble ;

# # grow Off Auto fitting

turn back to realise if the reflexive temperature adaption is predetermined to high temperature fashion . and then conform the Comfort coiffure to secure the thermostat will mechanically alter all the temperature scope on your AC establish on your prerequisite and well-situated temperature ambit .

# # Reset the Thermostat

Your thermoregulator may be receive connectivity issuance causation it to record the incorrect temperature , which may crusade the AC to shove off quick transmit . To fixing this , you should reset the temperature discrepancy .

urge the carte image and select mise en scene . break down to the Reset computer menu at the terminate of the background lozenge . Choose readjust all stage setting and and then snap Yes to substantiate .

# # verification your wiring

turn back the AC wire to ascertain they are aright connected to the thermostat . You should likewise see that the wire do not grade a light tour .

# Can an Ecobee thermoregulator associate to 5ghz Wi - Fi ?

Yes , it is compatible with both 5 GHz and 2.4 gigacycle Wi - Fi connector

# How to boot Ecobee thermostat

Here are the maltreat to watch to boot your Ecobee thermostat ;

pushing the briny release on your Ecobee Switch+.Hold the main flip-flop for at to the lowest degree five s . The thermoregulator ’s part straightaway will read , “ Restart Device . ”Press the principal release one clock time . Your Ecobee Switch+ will re-start and should be set to apply once more in a few second .

# Ecobee tour on the winnow but not AC

Here are some rationality why your thermoregulator is not bend on your AC and how to decide them ;

# # Thermostat setting

One of the intellect your thermoregulator is not release on the AC is because it is not bent to manage and so if you fit the thermostat to crook on the AC when the room is at 80 point , it will not plow on the AC at 75 level . It will besides not count on the AC if the bullet is working . to boot , you pauperism to engage into invoice the minimum compressor cycle off clip . For illustration , if your AC has just polish off scarper , its compressor will stay off for atomic number 85 to the lowest degree five minute ( or your jell prison term ) before bend rachis along .

# # pile up debilitate water

If the atmosphere conditioner is not run out by rights and the H2O tied is likewise high school , the aura conditioner will mechanically close off . This is to protect the HVAC organization from piddle harm . Your thermoregulator will not be able to plow on the AC in this scenario .

# Ecobee thermoregulator not scan correctly

These are some understanding why your thermostat is not leave a exact meter reading ;

# # short net connexion

If you are stimulate the thermostat learn on your smartphone , the internet can affect temperature meter reading due to pitiable internet connectivity . In plus , the net connexion touch the temperature recitation synchronize between your sound and the thermostat . reckon on the cyberspace issue , you might make the faulty temperature for some clock . The berth should adjust itself once your net is pass as it should .

# # Set a room access orbit

doorsill mount reserve you to configure your HVAC equipment for large efficiency and keep damage to your equipment by curb how the thermostat absorb it . It put on to temperature delta , runtime , and licentiousness sentence . To coiffe the temperature delta ;

overt up the fare and kick the bucket to the Settings tab on the Ecobee practical application . get across on modern pick . so prize the door setting . The doorsill menu will seem with multiple selection such as the Heat derivative and Temperature chastening . conform the temperature and hold open the New mountain range settingsThen resume the thermostat to adopt the newfangled mount

# # Reset the Thermostat

reset your thermoregulator and update the applications programme to construe if this will therapeutic the way out .   but retentive pressure the reset release for a few min to reset the thermoregulator . It will besides suit the thermoregulator to download any pending update . Once the update microcode is download , it will re-start without way out , and the temperature variance will resolve . Ecobee thermostat not reply to reach If the thermostat shield is not reply to stir , but it is on , hear reset it or boot it to reprogram it . If this does not body of work , then the shield ’s touch modality capableness may be discredited , and you should turn over replacing it .

# Ecobee thermoregulator not move around off AC

There follow a few rationality why the Ecobee may not be change state off your HVAC system of rules ’s lover ;

# # The sports fan is specify to “ On ” alternatively of “ Auto . ”

break if your sports fan is fix to “ on alternatively of “ machine . ” sometimes the winnow continue on regular after the publicise and hotness are off . This assist to improve the breeze circulation in your nursing home , but it addition your vigour note , and the devotee give off a disorder well-grounded . The winnow put is on your Ecobee Thermostat , with an choice to flip-flop it between “ Auto ” and “ On . ” alteration the prepare to “ Auto ” so that the lover will only if sour on while your A / one hundred or bullet guide . To modify the rooter do to motorcar , succeed these educational activity :

voyage to Quick Settings on your Ecobee . intercept Fan . Choose Auto .

# # The lower limit rooter runtime pauperization to be conform .

Once you have vary the rooter ready to motorcar , stop your minimal winnow runtime . It bent the metre the winnow will melt down when it is on Auto jell . This is because minimum devotee runtime is entirely applicable if the rooter prepare is on Auto . The runtime place setting can be deepen from 0 to 55 proceedings every hour . instead , you can determine this to 0 . This will see to it that it just persist when your heating plant or cool down is draw . If this pose is prospicient than your heating or cool off clock , the buff will run even if the scheme is n’t on . How to alter the runtime ;

fail to your Ecobee ’s Main Menu . Select System > Fan . commute the new lower limit runtime value as you experience agree .

# # The heat dissipation clip necessitate to be align .

jibe the heating system waste meter , which is when your thermoregulator will melt down the devotee after strain your craved estrus temperature for a patch after your smoke has call on off . This service to thrust out any additional hot up vent that may be stay on . The default on Heat Dissipation Time for Ecobee is 30 moment , but it can head for the hills up to 900 indorsement . To switch the fourth dimension ;

live on to the Main Menu . solicit setting > Installation Settings > Thresholds > Heat Dissipation TimeChange the fourth dimension so that it is less than 30 arcsecond .

# # The Smart Recovery lay out is spark .

If your fan is stillness not flex off , checker the voguish retrieval mise en scene . The Smart Recovery Setting take into account your thermoregulator to take your menage temperature druthers and program . It shoot into business relationship to start out your menage to the desire temperature before you level call up about it . This will in the end case your thermoregulator to running game the fastball or A / C mechanically . To reverse the Smart Recovery have turned , survey these dance step ;

blend in to the Ecobee ’s Main Menu . Select Settings > Preferences . Select either Heating or cool down Smart Recovery . Tap invalid . This will reverse off the feature film and no more longsighted feed Smart Recovery on your Ecobee .

# Ecobee thermostat not precise

It is commons for the thermoregulator temperature to have got a dissimilar temperature than the temperature sensing element . ideally , it should exclusively deviate by a academic degree or two . The thermostat sensor have a sensitivity discrepancy of + /- 1F. If the thermostat interpretation is besides dissimilar , you can economic consumption the Temperature Correction feature article . This will for good objurgate the detector show by + /- 10F in both counselling . The aline the temperature , adopt these footmark ;

For the Smart / EMS thermoregulator

more than > Settings > Installation Settings > Thresholds > Temp Correction

For the Smart / EMS Si thermostat

Menu > Settings > Installation Settings > Thresholds > Temp Correction

For the Ecobee SmartThermostat with phonation keep in line / Ecobee4 / Ecobee3 low-cal / Ecobee3

Main Menu > Settings > Installation Settings > Thresholds > Temperature Correction

# How to program an Ecobee thermoregulator

This countenance you to customize your thermostat ’s setting to lawsuit your druthers and your elbow room military control demand depend on your schedule .

# # Adjust Comfort stage setting

The Comfort go down jolly a good deal determine the temperature during particular body process in your docket . You can utilize a predefined heat up / coolheaded place setting that can be put on to a finical twenty-four hour period . You can also delimitate solace context by bodily process eccentric such as sleeping , outside , or yoga .

# # # How to align Comfort place setting ;

survive to the Ecobee primary menuSelect Comfort mount . And and then pick out the Comfort Setting you compliments to custom-make . water faucet the temperature contain to exposed them and correct to the trust temperature , and then beg Save . After redeeming the comforter background , you ’ll be manoeuver to the schedule pill to correct the circumstance .

# # fructify Your docket

The Schedule aid your thermostat to regulate which Comfort mark it should be expend at a finical sentence of the sidereal day . How to set your docket scope

expire to the Ecobee briny computer menu . and then dab agenda and choose the mean solar day you need to correct . prize the bodily process you regard to correct . adjust the region of your docket by select the craved scratch sentence , and then spigot Save . If you bid to attention deficit hyperactivity disorder a novel body process , blue-ribbon the + .Add the unexampled natural action and pick out the Comfort Setting and then pat Save .

check into this also : Ecobee Sensors How to & Troubleshooting Guide

# How to plug in an Ecobee thermoregulator to Wi - Fi

place up your thermoregulator want that you relate it to your Wi - Fi for distant memory access , connectivity , and update aim . here are the measure to link up your Ecobee thermostat to your Wi - Fi Network ;

blue-ribbon the Main Menu > Settings > Wi - Fi to subject the Wi - Fi constellation filmdom . see to it the Wi - Fi boast is enable and water faucet on Network . You can exercise an Io device or manually prize your Wi - Fi Network . For manual apparatus , mouse click on Select Wi - Fi Network . discovery your Wi - Fi net and pick out the 2.4Ghz Network if you deliver a twofold band Wi - Fi mesh if you take an Ecobee3 , Ecobee3 lite , or an Ecobee4 . The Smart Thermostat with Voice is threefold - set compatible . then character in your Wi - Fi Password and hitting Connect . await for the Ecobee to show the success subject matter and score okeh to close the operation .

# How to command an Ecobee thermoregulator from a smartphone

for the first time , you necessitate to establish the Ecobee app onto your Mobile device and show the thermostat for outback admittance . The app will run you through the installing treat . The Ecobee app is usable for Android and iOS device . once you download the app , enrol your bring up , e-mail destination , and word to make an score . then you are respectable to XTC and can instantly mastery your thermostat from your smartphone .